Why Should Call Center Agents Use Pacing And Leading? - Call Center Pro Strategies
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Why Should Call Center Agents Use Pacing And Leading? - Call Center Pro Strategies
Why Should Call Center Agents Use Pacing And Leading? Have you ever wondered how call center agents can improve their communication with customers? In this informative video, we'll explain the importance of pacing and leading techniques in call center interactions. We'll start by defining what pacing and leading are and how they work together ...
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