Quiq reports on the role of automation in customer service, highlighting tools like AI for questions, ticket classification, ...

When a shirt is stained beyond saving or those threadbare jeans can’t make one more trip to the donation bin, don’t toss them ...

Pulling up in a McLaren supercar to a crowd of hundreds of shrieking fans - each of whom had paid £38 to be there - you'd be forgiven for thinking the guest of honour was a Hollywood A-lister.

Visual Studio Code 1.109 introduces enhancements for providing agents with more skills and context and managing multiple ...