Verizon offers $20 to customers after outage. When to expect credit

Following a seven-hour network outage, Verizon will offer impacted customers a $20 credit, the company confirmed to USA TODAY ...
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Verizon to Issue $20 Credit for Yesterday's Major Outage. How to Get It

Subscribers will need to redeem the credit in the My Verizon app; it won't be automatically applied to a future bill.