AI won’t fix customer experience if phone systems and CRM platforms don’t share real-time context. Integrating them first ...

According to licensed psychologist and wellness coach Dr. Melissa Ming Foynes, PhD, there are several key reasons why so many ...

AI automation has already shown its value for standardized, high-volume processes. Now, genAI and agentic AI can deliver humanlike service in less standardized interactions.

IT leaders share their best tips for getting out of the ‘order taking’ rut and becoming a trusted advisor to the business.

Holistic Bio Spa introduces its Medicine 4.0 framework, redefining regenerative healthcare with systems-based, ethically ...

Delicate features, uneven surfaces, and extreme density make it difficult to manage probe force and ensure reliability.

CypressTel delivered carrier-neutral last-mile and internet access in China, combined with OneWAN SD-WAN across their HQ, data centres, and branches. This reduced their overall network costs, improved ...

IT help desk platform that helps you track and resolve technical issues from your employees. Additionally, as an Information ...

The Parent Coalition for Child Safety and Wellness and VOICE of Peru Parents, two nonprofit, grassroots organizations founded ...

Real-time microscopy and AI reveal how atomic wetting controls tin oxide nanowire growth inside carbon nanotubes, uncovering ...

Copilot is quickly becoming the quiet organizer behind many people’s workdays, turning scattered files, emails, and chats ...