Consumers might not just feel obligated to shop at a specific store because of their membership, but they could also end up ...

Ultimately, AI enables loyalty programs to operate at a micro, highly personalized level, using historical data to drive ...

In 2025, loyalty programs have become one of most important assets as the airline industry tilts more toward wealthier ...

Loyalty perks such as free stays and upgrades are increasingly important in making travel feasible, per a new Marriott Bonvoy ...

Loyalty programs aren’t what they used to be —but retail experts say these six put the customer first instead of simply ...

Engagement is a key driver of measurable growth in QSRs, where loyalty programs have evolved from punch cards and stamps to ...

From enhanced store intelligence to personalized apps and integrated online ordering, retailers spent the year shifting from ...

With 9 million members, Air Canada’s Aeroplan program offers global travel rewards, partner perks, and even ways to earn ...

Paid loyalty programs are an increasingly popular way for businesses to retain customers and increase brand loyalty. If you’re thinking about offering a paid loyalty program, you’re not alone.

Without structured loyalty programs, many restaurants lose customers after just one or two visits, despite offering great food and service. This makes reward-driven engagement a crucial strategy.

Many brands in desperate need of traffic are turning to their loyalty programs. Can they do enough to move the needle?