If you call Dell's customer service department you'll be on hold one-third as long as you would have been this time last year. Tucked away--actually second to last paragraph--in Dell's earnings ...

Dell on Tuesday announced it's expanding Dell Hybrid Client, client computing software that gives users seamless access their applications and data -- whether it's on the cloud, in a data center or on ...

But then there are stories like this, from blogger "Curly Eric" who was trying to track an order, that are making the rounds: And he updated his Dell "customer experience" story here, with more of the ...

While COVID-19 can claim some credit for more workers than ever performing their job duties remotely over the course of this year, the fact is the corporate world has been moving in that direction for ...

I’ve been living vicariously through Steve Seto, a Tablet PC MVP and GBM forum member, who recently became a proud owner of a Dell Latitude XT Tablet PC. In this forum thread, Steve has been ...

Four independent clients in a single screen without bezels hindering view Ultra HD 4K single or multiple input FHD resolution screens with a matte finish to reduce glare and strain on eyes RS232 ...

Here’s why I buy shoes exclusively at Nordstrom: customer service. Twice, I had new shoes where something got damaged (my fault) in the first month. On both occasions, I took them back the store to ...

For years, Dell customers have been on the receiving end of scam calls from people claiming to be part of the computer maker’s support team. The scammers call from a valid Dell phone number, know the ...