No one likes hearing “no.” But saying it isn’t easy either. Customer success managers jump through hoops to keep clients satisfied and make sure they’re getting the most value out of a product or ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fast Company Executive ...

Although popular right now, AI is not always the answer to building products that result in customer success. In the world of software and apps, I believe that understanding client feedback is more ...

Most business owners in the coaching space obsess over five-star testimonials and social media snapshots when it comes to featuring client success. I appreciate great feedback as much as the next CEO, ...

Today’s business environment is tough — as such, customer success has become a crucial aspect of generating revenue. It’s no longer enough to simply acquire new customers; retaining and expanding ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Fast Company Executive ...

Working in several different CRE markets and getting to the core of what each Bisnow client needs can be a complex balancing act. However, Bisnow Client Success Manager Maggie Flynn has a background ...

The U.S. digital advertising is projected to reach $300 billion by 2028, according to Emarketer. Although B2B buyers increasingly use digital touch points, from search to social media, to research and ...

Aligning Client Needs with Advisory Capabilities i... Aligning Client Needs with Advisory Capabilities in Today’s Industry The Evolution of Capital Group and Partnership with KKR Is There Success in ...

Nexxen has announced the appointment of four new executives to enhance its business development, enterprise sales, and client services across U.S. regions and globally. Dianne Cairoli and Jessica ...