This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Whether you’re launching a new business or trying to ...

Criminals are taking advantage of a bug in the Asterisk Internet telephony system that lets them pump out thousands of scam phone calls in an hour, the U.S. Federal Bureau of Investigation warned ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

Outbound call centers typically run multiple campaigns for a variety of clients. The services vary. They may be doing cold calling to generate more leads. They can be following up and providing news ...

Though decided on April 1, the Supreme Court’s ruling in the case of Facebook v. Duguid et. al was no April Fools for those against the business practice of sending telemarketing text or phone ...

What Is the Best Dialer for My Call Center? Your email has been sent Learn about five types of call center dialers, including the benefits and drawbacks of each solution. Discover the ideal dialing ...