The best helpdesk software is Zendesk, with solid customization tools, exemplary help and support options, and more features than any helpdesk software we tested. However, this doesn’t mean Zendesk is ...

We list the best help desk software, to make it simple and easy to manage a single platform for answering queries from staff and/or customers. Whether your support team is working internally or in a ...

Mojo Helpdesk does just fine in the day-to-day management of helpdesk tickets, and even offers some helpful functionality such as custom ticket forms. We're also really big fans of the Mojo Number ...

TechRadar Pro created this content as part of a paid partnership with Freshworks. The content of this article is entirely independent and solely reflects the editorial opinion of TechRadar Pro.

Over the years, the term "helpdesk" has become somewhat synonymous with customer support. And I can imagine why: It is software that helps manage queries from customers. But if you think about how a ...