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Available Now, Journey.ai Enables Sensitive and Regulated Workflows to Be Resolved Inside Zoom Virtual Agent Without ...

The cloud-native customer service company Talkdesk offers a core customer experience automation (CXA) platform with AI agent ...

As the annual Dreamforce jamboree later this month thunders ever closer, the drumbeat of Salesforce announcements quickens pace. Today the company is launching new tools that lets business users build ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More In another move to strengthen its CRM offering, Salesforce has announced ...

Microsoft Flow, the company’s recently launched workflow management tool, has now arrived on mobile in the form of an iOS application. Essentially a direct competitor to IFTTT, Microsoft Flow debuted ...