At the moment, small- and medium-sized businesses (SMBs) have perhaps the most to gain from the explosion of new VOIP services. In one move, businesses can outsource their communications, doing away ...

Agentic VoIP follows a series of advancements introduced in 2025, including Agentic Email and Agentic Procedures, all designed to bring AI-powered intelligence into the Collections process. Together, ...

If you’re thinking about replacing or upgrading your business phone system, you have an important choice to make. Do you want to use a Voice over IP (VoIP) or a Private Branch Exchange (PBX) service?

SIP vs VoIP: what's the difference? If you’re setting up a new VoIP business phone system, this question will sound familiar. You've likely run into the acronyms SIP, or Session Initiation Protocol ...

Our content is funded in part by commercial partnerships, at no extra cost to you and without impact to our editorial impartiality. Click to Learn More Managing high call volumes can be a headache, ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

At its December Open Meeting, the FCC adopted a Third Report and Order and a Third Further Notice of Proposed Rulemaking, ...

Since the Big 3 cell companies in Canada are all varying degrees of crooks and bastards, I've been looking for alternatives. After noticing that it can be cheaper to get a data-only plan, I started ...

The cord-cutting movement isn’t limited to consumer cable and Netflix. As Voice over Internet Protocol communication matures and as high-speed Internet becomes cheap and ubiquitous, an increasing ...

As the popularity of voice over Internet Protocol surges, and lawmakers put more pressure on Net phone providers to fully support 911 services, many consumers are asking what exactly they need to know ...