Blue jeans, insurance, meditation classes: No matter what you sell, you’re selling customer experience. A recent Gartner report found that more than two-thirds of companies compete mostly on the basis ...

TotalEnergies is building business resilience and value chain sustainability during a time of market turbulence, through its ...

Forbes contributors publish independent expert analyses and insights. Empowering companies to creatively industrialize 3-D printing. Following my recent trip to Formnext, the largest 3D printing event ...

Increasing economic policy uncertainty — spurred by strategic alliances such as the Indo-Pacific Economic Framework — is reducing investment through global value chains and impacting businesses across ...

The success of your production activities depends on internal and external supply chain activities. These factors link your internal and external supplies and distribution processes to ensure a smooth ...

For far too long, many supply chain leaders have deferred the strategy and operations of customer experience (CX) to commercial and marketing teams. A meaningful opportunity exists though for supply ...