Open text analysis empowers companies to harness AI, scale insights and deliver better customer experiences to improve retention and growth. Delivering superior customer experiences (CX) is a powerful ...

Rebuilt with generative AI, the enhanced experience uncovers themes and sentiment across open-ended responses, ...

Imagine you’re reading a book, and you notice that one character is cheerful and upbeat, while the second character is pessimistic and never has anything positive to say. If you wanted to share your ...

Data scientists today face a perfect storm: an explosion of inconsistent, unstructured, multimodal data scattered across silos – and mounting pressure to turn it into accessible, AI-ready insights.

In the world of technological innovation, artificial intelligence (AI) emerges as a critical driver of growth, particularly within text analytics. This field—a specialized branch of natural language ...