Chains that invest in speed-focus technologies and solutions are increasing overall visitation. Investment in speed of service can also increase overall visitation, according to the report. McDonald's ...

Restaurants continue to post better sales than they did in 2019. Unfortunately, sales growth is slowing down and is propped up by unusually high average guest check growth. Guest counts continue to ...

Increasing order thruput is always top of mind, but too many chains don't understand how their menu design may be to blame. As consumers demand more choices at quick-service restaurants, chains are ...

The Wendy’s Co. is working on its speed of service and order throughput to improve the customer experience, executives said Wednesday. The Dublin, Ohio-based quick-service burger brand, which with ...

Fast food operators debate a lot of things, except one: speed. Speed is the linchpin of success in an industry that includes “fast” in its name. In 2017, QSR’s Drive-Thru Study reported a study in ...

From Burger King to McDonald’s, these are the fastest and slowest fast-food chains in the country. This year’s QSR Drive-Thru Study returned some interesting results. Perhaps chief among them, speed ...

ST. PETERSBURG, Fla. — Well-known fast-food restaurants are getting slower and less accurate with their drive-thrus, according to SeeLevel HX's 2021 drive-thru study report. The fast-food restaurants ...