The best helpdesk software is Zendesk, with solid customization tools, exemplary help and support options, and more features than any helpdesk software we tested. However, this doesn’t mean Zendesk is ...

Picture this: Tanya and Tessa are trying to purchase the same software solution for their companies. Their companies are the same size (employing roughly 50 people each) and are in different ...

In times of crisis, some of the worst parts of our human nature can surface—and raise prices sky-high in the hopes of capturing more revenue. These are all examples of situational pricing, the ...

Usage data linked to variable pricing for AI software will go a long way toward providing the underlying data to help ...

Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal. Whether you’re getting call center software for the first time or you’re ...

The best HR software is Rippling, offering a robust, all-in-one human resources solution that excels when it comes to employment management features and international payment options. Rippling also ...

Tax software evolves year to year, and your needs may have too. Whether you’re filing a simple W-2 return or managing freelance income and deductions, there’s a platform that fits. Read Next: 3 Sneaky ...

Phil unfurled a notable two part agentic AI think piece over the holidays - one that pushed my buttons in the best way possible. Part one, The future of SaaS in a world of AI agents - part 1 - pricing ...

The software framework that powers popular video games like Among Us and Pokémon Go is getting an overhaul to its pricing model. Game developers are furious, and say the change could have a ...