If your customer needs to return an item, and you have chosen to pay for the return shipping, it will be necessary to send him the label. Many customers prefer to receive this label through email so ...

To meet the growing demand for flexible and easy return options and to compete with rivals in the shipping industry, FedEx (NYSE:FDX) has launched a new service that will give customers access to ...

Back in March, I shared three ways to make the returns process easy for online retailers – showcase your policy, implement a Return Merchandise Authorization (RMA) system, and get tech savvy with your ...