ServiceNow NOW, in collaboration with Qualtrics International XM, recently announced the launch of a new app to help improve employee and customer experiences. The new app Qualtrics Embedded Insights ...

ServiceNow and Microsoft are aiming to integrate workflows for functions like IT, HR, facilities and procurement into Microsoft Teams as the companies expand their strategic partnership. As part of ...

LAS VEGAS--(BUSINESS WIRE)--Knowledge 2024 – Today, at ServiceNow’s annual customer and partner event, Knowledge 2024, ServiceNow (NYSE: NOW), the AI platform for business transformation, unveiled new ...

SANTA CLARA, Calif. & PROVO, Utah--(BUSINESS WIRE)--Qualtrics (Nasdaq: XM) and ServiceNow (NYSE: NOW) announced today a new app to help improve employee and customer service experiences. Available now ...

As enterprises move from AI pilots to production-grade deployment, a quiet but critical change is underway: AI is no longer being tested at the edges of workflows, it is being embedded into the core ...

“We put our heads together and said, ‘How can we help,’” says Chris Bedi, chief information officer at ServiceNow. “The need to do this was glaringly obvious, and the decision to make these free took ...

Pressure from rival SaaS vendors is forcing ServiceNow to strengthen its capabilities in enterprise transformation.

New research shows the need for more seamless tech; 81% of IT professionals waste more than 10% of their workdays on process and tech inefficiencies Qualtrics and ServiceNow also released new research ...