Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Online interior design services and landscape design services — which connect you remotely with designers and give you detailed plans or referrals to local contractors to complete the job — offer a ...

Service Design Masterclass at Royal College of Art explores innovative techniques and strategies in how to improve consumer experience. In an age where product-based value is insufficient to satisfy ...

Karmarkar, Uday S., and Uma R. Karmarkar. "Customer Experience and Service Design." Chap. 7 in Managing Consumer Services: Factory or Theater? edited by Enzo Baglieri and Uday Karmarkar, 109–130.

In this post I’ll present a discussion on WCF service design and performance guidelines and the recommended best practices. In future posts in this series of ...

In this extract from his new book, Redesigning Thinking, Clive Grinyer explains why design is a core business tool that is the “binding glue” in creating successful products and services I ran a team ...