Salesforce has used the first day of Dreamforce in San Francisco to make another batch of announcements, with one centred on the company's idea of defining the contact centre of the future and making ...

West Monroe, a global business and technology consulting firm, announced it has been named among Notable Vendors in Forrester's report, The Salesforce Consulting Services Landscape, Q4 2025. The ...

Gryphon ONE for Salesforce is now available on Salesforce AppExchange here.

Expanded collaboration brings NiCE’s AI-powered CX and intelligent orchestration together with Agentforce in Salesforce Service Cloud, empowering businesses to deliver complete customer service ...

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Nearly all of Salesforce's gains last month came from its earnings report as the stock jumped 3.7% on Dec. 4 in response to ...

Salesforce has launched Salesforce1 Service SOS, a mobile support effort that mimics what Amazon has done with its Mayday button. The difference is that Salesforce's SOS service will allow any ...