Increase Efficiency, Improve Personalized Service with Omnichannel Natively Inside Salesforce CXone Omnichannel Routing support of Salesforce Live Agent cases and chats, via API integration, provides ...
Retail giant Gap has created a Salesforce centre of excellence and is implementing Service Cloud to enable better customer care. Retail giant Gap Inc. - the corporation that owns brands that include ...
NICE inContact Announces Support for Routing Omnichannel Interactions Natively in Salesforce Live Agent With API integrations with Salesforce, CXone intelligently routes interactions to improve ...