At the start of our career, many of us were told perception is reality, meaning no matter how hard we support our intent, whatever is interpreted by the receiver is his or her reality. The question ...

When it comes to robust business operations, Standard Operating Procedures (SOPs) serve as the backbone of efficiency and success. Beyond acting as guidelines, SOPs power seamless operations and boost ...

An overall SOP that covers all aspects of your business – from meeting and greeting to taking orders and processing payments – can be a means to satisfy customers on time, the same way, every time.

Good procedures and work instructions provide a way to communicate and apply consistent standards and practices within your organization. SOPs are the mechanism to document those procedures and ...

One of the major challenges faced by SMEs is lack of standardisation in the daily operation. Even after preparing a Business Plan as a prerequisite for Start-up, it is important to have SOPs for the ...