Not everything goes back on shelves. Returned items are shipped to regional depots, inspected, and graded — only like-new ...

Online shopping has transformed how we buy everything from clothes to electronics, but dealing with returns can still feel like navigating a maze of policies and procedures. With return rates for ...

Reverse logistics are an important part of e-commerce, with almost 30% of all online orders returned, depending on the product category. For some types of products, returns will be a small part of ...

Bought a foundation shade that didn’t match or a skincare product your skin didn’t love? Ulta’s return policy is surprisingly flexible — even if you’ve used the product. Knowing the rules helps you ...

ATLANTA — With the holiday season now behind us, many consumers are facing the all-too-familiar task of returning gifts. Whether it’s the wrong size or color or simply not quite what you hoped for, ...

180 "Dancing Robots" work alongside humans at a Happy Returns Hub to process millions of returns each month. (Retail TouchPoints) Geekplus robots are now in use at all three of Happy Returns’ Hubs.