Best Buy has decided to kick Samsung’s repair program to the curb, leaving Samsung device owners high and dry when their glued-together devices inevitably fall apart. Editorial Note: Talk Android may ...

If you’ve got a Samsung Galaxy phone in need of repair, you may need to find a new shop. Best Buy’s Geek Squad—once a Samsung-authorized partner—will no longer fix hardware issues such as depleted ...

If you take in your Samsung device to an independent shop for repair, Samsung requires the store to send your name, contact information, device identifier, and the nature of your complaint to the ...

Roughly one in every five smartphones sold is a Samsung. And as good as Samsung's reputation for build quality is, with that many phones manufactured and in use around the world, of course there will ...

Samsung introduced a self-repair program in 2022 and expanded its scope earlier this year, offering access to repair kits and genuine replacement parts for DIY repairs. However, due to a lack of ...

We may earn a commission when you click links to retailers and purchase goods. More info. Samsung is expanding its self repair program, with DIYers now able to fix nearly 50 different devices spread ...

Krystle Vermes is a Boston-based news reporter for Android Police. She is a graduate of the Suffolk University journalism program, and has more than a decade of experience as a writer and editor in ...

Samsung is introducing a new feature for its phones that acts as a security valet when it is handed over to a repair outlet, ensuring that no personal data can be accessed by any unauthorized person.

Karandeep Singh Oberoi is a Durham College Journalism and Mass Media graduate who joined the Android Police team in April 2024, after serving as a full-time News Writer at Canadian publication ...

Sanuj Bhatia, the managing editor at Pocketnow, is responsible for supervising and contributing to all the content published on the website, including news, reviews, features, and how-tos. He began ...

A contract between Samsung and independent repair stores has revealed anti-consumer practices. Stores are required to disassemble products that feature parts not bought from Samsung. These stores are ...