The latest MacBook Pro and 12-inch MacBook have a keyboard problem, and Apple is finally ready to do something about it. While the so-called "butterfly" mechanism debuted to great fanfare back in 2015 ...

MacBook Pro and MacBook owners with sticky or unresponsive butterfly keys will get free repairs, Apple has quietly confirmed today. The new Keyboard Service Program for MacBook and MacBook Pro is ...

A laptop that's hard to type or point with isn't much of a help when you're getting things done away from your desk. But you can fix and replace your keys and touchpad rather than take a big credit ...

Facepalm: It has been four years since Apple's butterfly keyboards first began having problems. So far Apple has denied the problem, been sued over it, started a repair program, added a silicone ...

Apple is speeding up MacBook keyboard repairs by conducting the jobs on-site at its stores, and it's even promising a next-day turnaround for pickup in a handful of cases. Previously, Apple sent ...

Responding to customer complaints, Apple makes changes to the butterfly switch keyboard in its laptops -- including new 2019 MacBook Pro models. Shara Tibken Former managing editor Shara Tibken was a ...

Apple has announced an update to its Mac keyboard repair program, after many users have complained about stuck keys and mis-presses. The ongoing issues have angered even the most loyal Apple fans.

An AppleInsider article has stoked some consumer frustration over Apple’s butterfly keyboards. In it, AppleInsider combed through a limited dataset of warranty events from participating Apple Genius ...