Oracle's efforts to please its UK users seem to be working, with a survey finding Oracle customers more content with the vendor's product support than they were a year ago. Last year's UK Oracle User ...

A number of Oracle users are infuriated by reported access and performance issues with the vendor’s new My Oracle Support portal, which superseded the long-standing Metalink site on Nov. 6. Oracle has ...

Oracle's new AI-powered support portal is frustrating customers and support engineers who are struggling to find the basics, such as old tickets, links to database patch programs and release schedules ...

ORLANDO — Looking to keep its installed base happy, Oracle Corp. has quietly begun a number of educational and technical initiatives in recent months to beef up its database and application server ...