If you want to better understand your customers, you may find yourself thinking about putting together a short questionnaire. You might, for example, want to know how satisfied your customers are with ...

When it comes to getting a lot of information in a short period, a questionnaire may be the answer. Questionnaires contain lists of questions in open-ended or closed-ended formats. While it takes time ...

Data from mixed-mode questions are hard, if not impossible, to interpret accurately. The first part of this article will give an example of a mixed-mode question and an analysis of how to interpret ...

A healthy community is compact, pedestrian-friendly and transit-supportive; contains a mix of uses to support daily living; and enables physical activity through active transportation. Regular ...