Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. Customer relationship management (CRM) implementation is a 10 ...

In my view, flexible work schedules at the office, driven by the recent pandemic, can no longer be treated as a temporary concession, but need to be addressed as a permanent requirement and woven into ...

Effective pre-implementation planning is critical for successful adoption of intelligent process automation (IPA). The comprehensive IPA pre-implementation framework outlined in this document provides ...

Successful implementation of information technologies in a clinical environment often involves dozens of key stakeholders, hundreds of clinical and technical considerations, and thousands of end-users ...

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Robotic Process Automation has been around for quite some time and is starting to gain momentum in large corporations as they’ve seen the results of cost savings from previous RPA implementations. In ...

Performance improvement processes are an integral part of an ambulatory surgery center’s long-term financial, operational and clinical success. ASCs must maintain a sound and robust performance ...

An ECM implementation is often a complex process that involves a variety of stakeholders and departments. Before implementing ECM, it’s important for organizations to develop an ECM roadmap or ...

The importance of evaluation as part of an iterative process of monitoring, evaluation, refinement, and modification is a common thread in implementation science literature and has been advocated in ...