I’m a recovering outcome addict. Since my teenage years, I’ve been chasing one outcome after the next. The list is exhausting. Leaving Turkey and getting into a great college in the United States.

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

TOOLBOX: Goals and outcomes from hard work in training are great, but an over-reliance on the end result can make for an all-or-nothing experience for some competitive cyclists. Focusing on the ...

It’s like the chicken-and-the-egg conundrum: which comes first, leadership or process improvement techniques? Recent success stories of governments using Lean Six Sigma, a process improvement program, ...

If we want to overcome procrastination, is it more important to focus on the means of goal pursuit (i.e., how we will do a task) or to focus on the outcome of the task (i.e., the possible reward)? A ...

This paper presents a structured, multi-faceted discussion of community planning as an empowering professional practice. The process-focused and the product-focused styles of community planning are ...

Take a look at some of the acronyms creeping into enterprise architectures — BPEL (Business Process Execution Language), BPM (business process management), BPO (business process outsourcing) — and you ...

The Tampa Bay Buccaneers scored on seven of their eight drives (excluding an end-game kneel-down) in their season-opening win over Washington and put up the second-highest point total of any team in ...