The old phrase goes: "There is no such thing as bad publicity." Now, research shows there may be no such thing as bad word-of-mouth marketing. A July report by our company, LoyaltyOne, and researchers ...

(CNN) -- It turns out children really are listening to what you say. Children who overheard someone saying negative words about a particular group of people developed negative biases toward them, ...

The ways we use negation in language can be pretty complex, even AI can’t seem to make sense of it. Researchers and casual users alike have documented that generative AI tools often struggle with ...