Language technology has grown fast, but it still feels frustrating at times. Maybe your virtual assistant misunderstands commands, or translation tools miss the tone of a sentence. These gaps can ...

The rise of social media turned human attention into a commodity. Now, the AI race is taking that to new heights.

Custom chatbots can boost efficiency and reduce staff workload but take time and expertise to build and maintain, according to Kim Fry, assistant executive director of learning innovation and ...

The way we communicate has evolved dramatically over the last decade, with the technological advancements of smartphones, social media and instant messaging changing the global landscape. However, one ...

Artificial Intelligence is shaking up digital marketing and search engine optimization (SEO). Natural Language Processing (NLP), a key component of AI search, is enabling businesses to interact with ...

Millions of people are now using ChatGPT as a therapist, career advisor, fitness coach, or sometimes just a friend to vent to. In 2025, it’s not uncommon to hear about people spilling intimate details ...

In addition to asking workers how they feel about and use AI in the workplace generally, we asked a series of questions specifically about workplace use of AI chatbots – such as ChatGPT, Gemini or ...