Ofgem has confirmed that smart meter customers facing delays or failed installations will receive £40 compensation. The energy regulator said the tougher rules for suppliers will come into force from ...

From February, waiting for more than six weeks for a smart energy meter to be fitted could put customers in line for a payout ...

THOUSANDS of households with broken smart meters will receive automatic compensation in days. New rules from the energy regulator Ofgem will see customers compensated £40 if their provider fails ...

Smart meter deployment has slowed in Great Britain, according to the latest figures from the UK Department for Energy Security and Net Zero (DESNZ). A total of 780,800 smart and advanced meters were ...

Energy watchdog Ofgem has confirmed a rule change that will start within days. It announced on Friday that customers ...

New protections mean suppliers will finally face consequences when things go wrong ⚡ ...

The changes are coming into effect from February and will mean customers have better access to lower cost services - as well ...

Customers will also be compensated if they have been forced to wait more than six weeks for a smart meter installation appointment ...

Facepalm: London authorities aim to have the industry deploy smart meters in the majority of UK homes and small businesses, offering people and companies a convenient method for measuring their actual ...