CR's proprietary survey reveals lots of complaints about the biggest ISPs, such as Cox, Spectrum, Optimum, and XFinity. But some smaller ISPs earn top scores in our ratings. The majority of internet ...

Plume Design, Inc. ("Plume"), the leader in intelligent services for ISPs serving connected homes and small businesses, today ...

Don’t let a spotty connection ruin your raid. Using exclusive results from hundreds of thousands of PCMag Speed Tests, we’ve ranked the US broadband providers with the best connections based on speed, ...

The Federal Communications Commission (FCC) last month announced a review of the customer service offered by ISPs (internet service providers), stating that this was often so poor it made it hard for ...

Lobby groups for Internet service providers claim that ISPs’ customer service is so good already that the government shouldn’t consider any new regulations to mandate improvements. They also claim ...

New York’s law that requires ISPs to offer cheap internet plans to low-income households goes into effect on January 15. To comply, New York-based ISPs will have to start offering $15 or $20 per month ...

The Supreme Court yesterday rejected the broadband industry’s challenge to a New York law that requires Internet providers to offer $15- or $20-per-month service to people with low incomes. In August, ...

Americans hate their internet service providers (ISPs) more than any other segment of the consumer economy—except gas stations. A fresh set of rankings from the American Consumer Satisfaction Index ...