Washington – Taxpayers calling the IRS for help processing their taxes this filing season may find it harder than normal to get someone on the phone, experts say, a problem that is only expected to ...

An IRS watchdog told Congress last year that the discarded metric is “misleading,” and "does not accurately reflect the experience of most taxpayers who call." ...

WASHINGTON (AP) -- The Internal Revenue Service answered more telephone calls -- and erred more often -- when answering questions about tax laws in the weeks leading up to the April 15 filing deadline ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. WASHINGTON (AP) — Taxpayers calling the IRS ...