Sometimes, you just get stuck trying to troubleshoot what the heck is actually wrong with your computer. Maybe you have no idea what's wrong, maybe you've at least isolated it to a software issue, but ...

If you're ready to replace your old PC and hand it down to a friend or family member, you'll need to wipe your data and reset it. Follow these instructions to make sure you do it the right way.

If your laptop is running slower than usual, a factory reset may be in order. It’s an effective way to remove malware or your personal files if you plan on reselling your device. Whatever the reason ...