CAPTIVA ISLAND, Fla. -- As Microsoft conducts research into improving the experience for the Hotmail user, some surprising findings have emerged that should be a boon for email marketers. People are ...

Millions of Hotmail users were unable to access their accounts for at least two hours this morning after Microsoft’s Cloud suffered an outage, according to reports. Problems began at around 4am this ...

Microsoft Hotmail users have a lot to complain about as the new year kicks off in earnest: Many are reporting today that their emails have gone missing as a result of a new bug plaguing that popular ...

Microsoft Corp. yesterday rolled back a recent change to Windows Live Hotmail, more than a month after users had complained bitterly about a new interface the company unveiled in September. “We heard ...

oMicrosoft’s Windows Live Hotmail Webmail service remained inaccessible to a portion of its users for several hours on Friday, but the problem has been resolved. Windows Live Hotmail, which has about ...

You can’t expect a lot in the way of technical support from those free e-mail providers, even if you’re kicking in a few bucks to get the so-called premium service. But no meaningful support at all? .