The competition between Zendesk and Freshdesk is extremely tight, but overall we’d argue that Zendesk is the better choice than Freshdesk if you’re after a top small business CRM with slick platform ...

Freshdesk offers a feature-packed, easily navigable, and almost completely customizable UI. It includes a Help Desk Rebranding Settings page with options for customizing logos and URLs plus branding ...

Creating a multilingual knowledge base in Freshdesk is a game-changer for businesses that serve a global audience. As companies expand their services worldwide, ensuring consistent customer support ...

Freshdesk, a provider of cloud-based customer support software, has announced a series of new features to its Freshfone solution to provide greater power and flexibility for businesses with remote and ...

Freshdesk, a provider of cloud-based customer support software, has launched new features for its mobile apps, making it easier for businesses to respond on Twitter to customer support issues. The new ...

Freshdesk is a great solution for small and medium-sized organizations because of its comprehensive feature set and user-friendly layout. The stage's built-in tagging architecture allows the IT team ...