FORECAST.ETS applies an exponential triple smoothing (ETS) algorithm to create forecasts that can include trend and seasonal ...

Forbes contributors publish independent expert analyses and insights. Shep Hyken is a customer service/CX expert, author & keynote speaker. The term exponential customer may not be familiar to ...

In the technologically connected present, business competition rivals the battles between gladiators of Roman times. If you’re not first, then you’re last. Leaders face pressure to continually ...

IN 2020, AMAZON turned 26 years old. Over the previous quarter of a century, the company had transformed shopping. With retail revenues in excess of $213bn (£150bn), it was larger than Germany’s ...

I’ve seen it countless times in my career – people who start strong with new habits but fail to maintain them, then wonder why they aren’t seeing results. The truth is painfully simple: consistency ...

Jurrien Timmer, Fidelity’s Director of Global Macro, recently made a notable statement about Bitcoin, describing it as “exponential gold” and an emerging player on the “store of value” team. Timmer’s ...

Bryan Walsh is a senior editorial director at Vox overseeing the climate teams and the Unexplainable and The Gray Area podcasts. He is also the editor of Vox’s Future Perfect section and writes the ...