Previous research findings have shown that exclamation marks make comments seem generally more positive. People also use them ...

I was scanning the first draft of an all-staff office memo I had written the other day, trying to strike the just-right balance between exuberance and self-dignity. I reserved the most scrutiny for my ...

This entertaining debut by Standing on Points podcaster Hazrat “reclaim[s] the exclamation mark from its much maligned and misunderstood place at the bottom of the punctuation hierarchy.” She ...

Business leaders and employees make dozens of communication choices each day, from what to say to how to say it. In a recent research paper, we (three academics) focus on one such small ...

Priscilla Jensen’s review of “An Admirable Point: A Brief History of the Exclamation Mark!” by Florence Hazrat (Bookshelf, April 7) reminds me of something the novelist D. Keith Mano wrote in National ...