SPOKANE, Wash. – As the New Year begins, Spokane Regional Emergency Communications (SREC) is sharing valuable tips to improve 911 call efficiency, helping first responders reach you faster. SREC ...

The system uses a virtual assistant named Ava to instantly answer calls on its non-emergency line, which fields calls for ...

The Bowling Green Police Department has implemented a new non-emergency dispatch system designed to help dispatchers prioritize more immediate situations.

FARMINGTON, CT (WFSB) - Emergency dispatch services for the town of Avon will be handled out of a regional dispatch center in Farmington on Tuesday. Local officials said the move will improve response ...

VOLUSIA COUNTY, Fla. – Inside Volusia County’s 911 communications center, a new voice is answering the phones and it’s not human. “Ava,” short for Automated Virtual Agent, is an artificial ...

Add Yahoo as a preferred source to see more of our stories on Google. The 911 dispatch center in Bergen County, New Jersey. Hundreds of millions of 911 calls pour into the country’s roughly 6,000 ...