In September, Google announced the beta launch of Dialogflow CX, the newest version of the company’s suite for building conversational experiences. As of today, Dialogflow CX, which is now used by ...
Google LLC said today that its Dialogflow CX service is now generally available, meaning enterprises now have an easier way to create more advanced virtual agents to staff their contact centers. Part ...
Kapture CX, a leading GenAI-powered customer experience (CX) automation platform, has announced a collaboration with Google Cloud to deliver advanced, AI-driven customer experience solutions across ...
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