PITTSBURGH - February 14, 2018 - Printing Industries of America has launched a new Customer Service Professional Certification (CSP) program to train and validate the expertise of customer service ...

NEWLAND — A group of seven dedicated clients at Yellow Mountain Enterprises completed a customer service training course through the Mayland Community College Life Skills program, earning their ...

Customer Service Institute of America recognizes ISN for its award-winning customer service ISN, the global leader in contractor and supplier information management services, announced today it has ...

Of the 2,600 Chrysler, Jeep, Dodge, Ram and FIAT dealerships in the U.S., Fiat Chrysler Automobiles announced that 387 earned certification as 2017 Customer First Award for Excellence winners for ...

Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

In today's competitive job market, forward-facing marketers can gain a vital edge through premium certifications that validate their customer experience (CX) skills. CX certifications demonstrate a ...

If you’re interested in building an internal customer service initiative, here’s how to undertake this on your own, based directly on what I’ve found works for me. (I’m a customer service consultant, ...

Health First Health Plans has earned the J.D. Power 2025 Customer Service Certification for providing outstanding customer service for phone support. The J.D. Power 2025 Certified Customer Service ...

MINNEAPOLIS--(BUSINESS WIRE)-- For the second consecutive year, J.D. Power has awarded Ameriprise Financial (NYSE: AMP) with certification for providing its financial advisors with an “outstanding ...