TROY, Mich.: 30 July 2024 — The level of trust and reliability pharmacy customers have come to expect from their local pharmacist is increasingly being found instead through mail order pharmacies.

The average monthly electric bill continues to climb, and new data suggests JEA customers are feeling the strain.

Salt River Project (SRP) has earned the highest ranking in residential customer satisfaction in the Western U.S. by J.D.

Insure.com reports that Amica ranked as the top home insurance provider for 2026, followed by Travelers and Allstate, based ...

Today’s customers aren’t easy to please. In fact, many contractors struggle to get referrals, repeat customers, or even a good review after a job well done. When the best service is often met with ...

A new study shows a decline in customer satisfaction with airlines and other travel businesses, according to the American Customer Satisfaction Index. The decreased satisfaction comes amid a drop in ...

In the recent 2024 America Customer Satisfaction Index (ACSI) study, Chevy was ranked right on average in regard to consumer satisfaction. With a score of 79 out of a possible 100 points in the ...

Delta Air Lines and Southwest Airlines notched highly coveted spots on J.D. Power's 2024 North America Airline Satisfaction Study. J.D. Power reported Wednesday that domestic air passenger volume is ...

National has dethroned Enterprise as North America's leading rental car company for customer satisfaction in 2024. J.D. Power released its annual North America Rental Car Satisfaction Study on ...

ANN ARBOR, Mich.--(BUSINESS WIRE)--American Customer Satisfaction Index: The American Customer Satisfaction Index (ACSI) was established in 1994 at the Ross School of Business, the University of ...

TROY, Mich.--(BUSINESS WIRE)--A combination of improved business outlooks, stabilizing rates and improved communications have helped business customer satisfaction with electric utilities ...

TROY, Mich.: 9 Oct. 2025 — Overall customer satisfaction with individual life insurance providers remains steady this year, but that apparent stability masks significant year-over-year swings in ...