AI-driven insights. AI-powered real-time feedback tools capture and analyze customer responses instantly and help businesses improve customer experience. Sentiment tracking. Sentiment analysis tools ...

Corporate Visions, a provider of science-backed revenue growth services, released an automated customer feedback platform, TruVoice. The new solution seeks to provide customer success teams with ...

DTT announces the launch of a groundbreaking customer feedback tool, SCREAM. SCREAM is accessible through DTT’s enterprise portal, MyDTT, and allows restaurant operators to receive and respond to ...

If you’re the type of Twitter user who enjoys using the platform to sound off about businesses and customer experiences, the social media site’s latest changes could affect you. No, it’s not going to ...

Frustrated marketers looking for consumer feedback on high bounce rates, abandoned shopping carts, and a host of actions that derail conversions now have a tool that integrates with Google Analytics.

How many times have you been to an installation and found a service wasn't meeting your needs, or exceeding them' How many times have you thought to yourself, 'I wish they would do this differently,' ...

With TruVoice™, companies can now provide customer success teams with just-in-time coaching based on customer feedback to prevent churn, strengthen relationships, and grow account revenue. RENO, Nev., ...

Certainly, some customer service responses on social media have been subpar in recent years, but customers still rely on these services. According to the Twitter blog, some advertisers report that 80 ...

When your days are spent writing code for a new application with an aggressive deadline, you barely have time to step outside for coffee. It’s not like you don’t love what you do: You love the ...