Today's contact centers are fine-tuned machines, with no penny wasted and every customer interaction optimized. Before founding Zenarate, I led contact centers at large financial institutions. During ...

PALO ALTO, Calif. and DENVER, Dec. 13, 2021 /PRNewswire/ -- Zenarate (https://www.zenarate.com/), the world's leading conversation simulation solution, and Genpact ...

Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. Customer care agent training is especially critical these ...

OSLO, Norway--(BUSINESS WIRE)--In a powerful sign of how advanced training solutions can support the e-commerce industry, Attensi has successfully deployed a cutting-edge, gamified simulation training ...

When you hear the term ‘research and development,’ it most likely invokes images of test labs, research papers and patents as well as feelings of innovation and analysis. R&D does play a critical part ...