HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that Opus Research has named NICE a market leader in Conversational Intelligence (CI) in its 2024 Opus Research Conversational ...

Ally is one of the most digitally advanced banks in the U.S. and it’s betting big on emotional intelligence. Here’s why ...

Conversational AI Concept - Natural Language Processing - NLP - Computational Linguistics Concept - AI-based Virtual Assistant Generating Voice as a Soud Wave Creating truly conversationally ...

People with seriously high intelligence are smart enough to know that it is almost always best to avoid some common ...

Are we set on merging technology with biology? Source: Tiffany Lucia/CreatingWE The connection between conversational AI and conversational IQ is inevitable, but what's the difference? Artificial ...

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SAN FRANCISCO--(BUSINESS WIRE)--Observe.AI, a leading GenAI Conversation Intelligence platform for contact centers, today unveiled new generative AI capabilities that transform how contact center ...

Independent analyst firm report recognizes Invoca for standing out as the only vendor in the report that supports the full buyer journey. Forrester recognizes Invoca for standing out as the only ...

Contentsquare, a digital analytics company, announced on July 30 that it has signed a definitive agreement to acquire Loris AI, a conversation intelligence platform. The acquisition aims to provide ...

Emotional intelligence isn’t just about being “nice” or “calm”—it’s the superpower that lets you read the room, navigate tough conversations, and leave people feeling seen. But most of the advice out ...

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