BLOOMFIELD, Conn.--(BUSINESS WIRE)--Cigna and Express Scripts have collaborated with Amazon Alexa to launch two voice skills to make health care more engaging, personalized and convenient for ...

PITTSBURGH--(BUSINESS WIRE)--Cigna (NYSE:CI) welcomed over 100 new customer service employees at a ribbon-cutting opening the company’s new health care call center in North Fayette, as service ...

New features blend innovation, responsible AI, and human interactions to better support customers in their health care journeys As new data show 4 out of 5 U.S. adults don't feel confident in their ...

From concept to reality -- CIGNA wins a Gartner & 1to1 Media Award for Customer Experience strategy in 2009 and delivery in 2010 CIGNA dedicated to serve customers by better understanding their goals, ...

health care centers located throughout metropolitan Phoenix. All plans offer extra benefits not covered under Original Medicare and are designed to help beneficiaries better manage their health and ...

BLOOMFIELD, Conn.--(BUSINESS WIRE)-- CIGNA (NYSE: CI) Customer Service Call Center Vice President Bob McVey has been named the Stevie® Award’s “Customer Service Executive of the Year†at the ...