Elon Musk confirmed that a major bug in X’s “For You” algorithm caused users to see fewer posts from accounts they follow, adding that a fix is on the way. He also announced a new “Following” feed ...

Prompted Playlists are part of a broader effort to give users more control on Spotify — the streamer’s AI DJ got a similar ...

Many businesses today are deploying chatbot technology in enterprise messaging to gain operational efficiencies and competitive advantages. The use of chatbots is growing, and from 2023 to 2030, the ...

Sure, there's ChatGPT and Claude, but most companies with online customer service now use AI chatbots, too. Here's what you need to know. Barbara is a tech writer specializing in AI and emerging ...

Ani’s rise showed how chatbots became partners instead of tools, driving a year of AI intimacy and its human consequences.

Big Tech is urging us to rely on chatbots for most everything, but we need to be careful of offloading our creative and ...

You're probably familiar with chatbots because you've used them in some form within your business's digital presence, or you’ve at least interacted with one at some point in your own customer journey.

AI Jesus chatbots may be free, but the revenue is generated by advertising. As with other digital platforms, the main advertisers are determined by a user’s algorithms. Only Text with Jesus offers ...

Chatbots have reshaped customer service, delivering on the 24/7 promise of instant, efficient support across all digital channels. Powered by artificial intelligence (AI) and natural language ...