Forward-thinking CX leaders are shifting from dashboard overload to signal design — elevating emotional and behavioral indicators before churn ever appears.
We all understand that there is tremendous value sitting within big data. We can debate whether or not it’s the new oil, but clearly, data scientists can tease out incredible behavior patterns from ...
DTEX, a leader in risk-adaptive security and behavioral intelligence, today announced it has signed an Enterprise Agreement with Google Cloud. The agreement enables customers to engage with DTEX ...
General Motors and OnStar are barred from selling customer geolocation and driving behavior data for the next five years under a settlement with the Federal Trade Commission (FTC). The agreement comes ...
One of the major data brokers engaged in the deeply alienating practice of selling detailed driver behavior data to insurers has shut down that business. Skeptics have long assumed that car companies ...
In pet genetics, cancer research, and beyond, Charlie Lieu, MBA ’05, SM ’05, has spent her career harnessing massive data ...
CMO and Founder of Bango. Fighting to build a strong connection between marketing dollars spent and revenue generated by businesses. I believe digital advertising is broken. The fact remains that a ...
The founder of DNA Behavior, a visionary in behavioral analytics, is honored with a prestigious leadership award. Human ...
ORLANDO – Behavioral health integration is an increasingly high priority for both the healthcare industry and the federal government, and with the focus on is expected to increase throughout the year, ...