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Continuing delays in management actions are contributing to the backlogs of millions of unprocessed tax returns and tax transcript requests at the Internal Revenue Service, according to a new report.

Case management, no matter the type of case, provides an opportunity for a productivity-clogging backlog. You have a pipeline into which new cases are entered while current cases remain open in ...

The Office of Personnel Management Office of the Inspector General last month reported that the agency’s backlog of pending retirement claims, long a source of headaches for agency leaders and ...

The government is good at self-reflection. Positive action is a little more difficult. A Government Accountability Office report released earlier this week offers a case in point. The report reviews ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Vivek Yadav, an engineering manager from ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. In this article, author Elakkiya Daivam ...

Everyone at The Queen’s Medical Center in Honolulu has their eye on some shiny new piece of technology. Doctors and nurses who have seen a new pharmacy management system demonstrated at a recent ...

Symbotic's (SYM) end to end solutions enable customers to modernize their warehouses today and help them drive efficiencies and cost improvements. The company's $12 billion contracted backlog is ...