When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

It's not just Azure, though Azure support is a big culprit. So what can Microsoft do to fix it, and why is the answer AI? Microsoft Azure has been wildly successful. What started as a weird ...

The Azure outage that touched applications across the web and the global economy on Wednesday appears to be over. A Microsoft dashboard on Azure’s status showed no active events as of Wednesday ...

In a blog post, Microsoft stated that it had provided the Israeli military with software, professional services, Azure cloud storage, and Azure AI services, including language translation. Microsoft ...